Planning for Success

Countless books and articles have been written about leading successful change, yet history shows that 80% of all improvement initiatives fail to meet the goals they set out to accomplish. While many management theories are well grounded, we have found the following practicalities greatly increase the chance of success.

Balancing Effort and Reward

Activity focused change programs that spend millions of dollars in training and consulting fees without significant upfront results are likely to fail. Our belief is that early and continued results are critical for building and maintaining the commitment of the leadership team and shareholders. Our roadmap for change keeps results in the forefront.

Forging the Best Path

Over the years management programs have waxed and waned in their popularity. Quality circles, TQM, and BPR have all had their day. Lately Lean and Six Sigma have been in the limelight. All of these programs bring some innovative management insight. However, they are not the magic pill that many people proclaim them to be. One size does not fit all, and organizations who attempt to "shoe-horn" the latest fad into their organization are likely to join the ranks of the 80% that fail. Our belief is that organizations need to build their own unique improvement models that draw from the best thinking. Creating the right fit between your improvement program and your organization will make sustainability easier to achieve.

Creating Organizational Pull

Most improvement programs are implemented as a prescriptive corporate mandate that pays little attention to engaging the individual. Not surprisingly, the mandate is met with resistance and progress in the early years is slow. We believe that it is more effective to create pockets of success that become a natural catalyst for organizational pull.

As a final note, sustainable change is more about an organizational culture than a set of tools or capabilities.

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